Privacy Policy
Effective Date:
December 15, 2025
At
All Roof Ltd.
, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect several types of information, including:
Personal Identification Information: Name, email address, phone number, and other similar contact data.
Technical Information: IP address, browser type, operating system, and browsing habits through cookies and similar technologies.
Usage Data: Information about how you interact with our website, such as pages visited, time spent, and features used.
Transaction Information: If you make purchases or enter into financial transactions with us, we collect your payment details and related transaction information.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
Transaction Processing and Service Delivery
To process your roofing service requests and complete transactions
To communicate about your project status, scheduling, and service details
To provide customer support and respond to your inquiries
SMS Communications (With Your Consent) When you opt in to receive text messages from All Roof Ltd, we may use your phone number to:
Send transactional updates about your roofing project
Provide customer care and support communications
Request feedback about your experience after service completion
Send follow-up messages if you have not yet provided feedback
Direct you to third-party review platforms (such as Google) where you can share your experience
Send promotional offers and updates about our services (if you've opted in)
You may opt out of SMS communications at any time by replying STOP to any message. Please note that opting out may limit our ability to provide certain service updates.
Review Requests After completing your roofing project, we may request that you leave a review on third-party platforms such as Google. We do not filter, screen, or selectively request reviews—all customers who have completed transactions may be asked to provide feedback. These review requests may be sent via SMS if you have consented to receive text messages from us.
Customer Support If you submit a support request or service inquiry, we may contact you via SMS (if you've opted in) or other communication channels to address your questions or concerns.
3. Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Legal Obligations: We may disclose your information when required by law in response to subpoenas, court orders, or legal processes.
4. Data Security
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data from unauthorized access, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities of our site.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
The right to access, correct, or delete your personal information.
The right to object to or restrict the processing of your data.
The right to withdraw consent for data processing where consent is the legal basis.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]